July 16, 2016

Bursting the chatbot bubble

Speech bubble hanging in a fresh blue sky Chatbots seem to be climbing the proverbial peak of the tech hype curve with every passing day. Popular messaging apps have been attempting to outdo each other in terms of making their platforms open for bot development. The frenetic action notwithstanding, the moot point is whether bots actually solve any real end-user need. The answer is not as clear as the chat platforms would have us believe. Read More

Source: TechCrunch